Security

Last Updated: June 28, 2025

Our Security Commitment

At Otter CyberTech, security is at the core of everything we do. We are committed to implementing industry-leading security measures to protect your data and digital assets. Our team of security experts continuously monitors and improves our security posture to stay ahead of emerging threats.

Infrastructure Security

Our infrastructure is hosted in SOC 2 compliant data centers with 24/7 physical security, redundant power systems, and advanced fire protection. We employ multiple layers of network security including firewalls, intrusion detection systems, and DDoS protection to safeguard against unauthorized access and attacks.

Data Protection

All data transmitted between your browser and our servers is encrypted using TLS 1.3 with modern cipher suites. Sensitive data at rest is encrypted using AES-256 encryption. We implement strict access controls and follow the principle of least privilege to ensure data is only accessible to authorized personnel when necessary.

Security Practices

We adhere to security best practices including regular security assessments, vulnerability scanning, and penetration testing. Our development team follows secure coding guidelines and all code undergoes security review before deployment. We maintain a comprehensive incident response plan that is regularly tested and updated.

Compliance

Our security program is designed to meet or exceed industry standards and regulations. We comply with relevant frameworks including GDPR, CCPA, ISO 27001, and NIST Cybersecurity Framework. We undergo regular third-party security audits to validate our security controls.

Vulnerability Disclosure

We appreciate the work of security researchers who help us maintain high security standards. If you believe you've found a security vulnerability in our services, please report it to security@ottercybertech.com. We have a responsible disclosure policy and do not pursue legal action against security researchers who follow it.

Employee Security

All employees undergo background checks and security training upon hiring and regularly thereafter. We enforce multi-factor authentication, use of password managers, and encrypted devices for all staff. Our team stays current on security trends through continuous education and certifications.

Contact Security Team

For security concerns or questions about our security practices, please contact our security team at security@ottercybertech.com. For reporting security incidents, please use our dedicated hotline at +1 (555) SEC-HELP available 24/7/365.

For security-related inquiries, please contact our security team at security@ottercybertech.com